Workplace Violence in Healthcare Environments
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Some people believe that a “certain amount of conflict” on the job is normal. But too often, arguments can escalate into insults, challenges and threats. Sometimes these conflicts can even become physical, and lead to serious injuries… even death.
All of these situations are examples of “workplace violence”… and they can happen in any work environment. If they do, it can be stressful, bad for morale and downright dangerous.
So how much conflict is too much? And where do we draw the line?
MARCOM's course, “Workplace Violence in Healthcare Environments”, addresses the healthcare industry's unique workplace violence challenges and regulatory guidelines. It discusses how to identify, handle and prevent incidents of violence in hospitals, urgent care facilities and other medical environments… and the regulations that are in place to protect healthcare workers from violent situations.
Topics covered in the course include:
- Defining “violence” in healthcare facilities
- OSHA’s guidelines for preventing violence in healthcare environments
- JCAHO requirements for addressing violence in healthcare facilities
- Identifying and controlling the potential for violence in healthcare settings
- Education and training about workplace violence for healthcare employees
- How to respond to incidents of violence in your facility
- …and more.
The "Workplace Violence in Healthcare Environments" Micro-Learning curriculum includes the following 3-5 minute courses:
- "Violence in Healthcare Facilities"
- "OSHA Guidelines for Preventing Violence"
- "JCAHO Requirements"
- "Identifying and Controlling the Potential for Violence"
- "Employee Education and Training"
- "Responding to Violence"
Interactive Online Course
MARCOM's mobile-friendly online delivery makes a consistent level of engaging interactive training available to each employee, regardless of their schedules or physical location… and new hires can be trained as soon as they walk in the door.
With no setup, library or subscription fees, this training is available under a number of convenient and affordable licensing and delivery plans.
For a demo on MARCOM's Online Training System,
or to preview any of the available topics click here.
Adaptive Learning
“Adaptive Learning” takes advantage of an employee’s existing knowledge to create training courses that are customized for that employee, and don’t “reteach” them things that they already know. In other words, the Adaptive Learning process determines what an employee already knows about a topic, then structures courses that contain only the information that the employee needs to complete their knowledge of the topic.
These individually customized courses eliminate the largest employee complaint about safety training (“I already know most of this stuff, so why do I have to go through this training again?!”), while potentially recapturing thousands of hours of lost productivity.
MARCOM’s Adaptive Learning courses test employees before they take the course. Then based on the questions that they answer correctly, the course itself determines if the employee knows enough about the information in each chapter in the course to “test out” of that chapter… and if they do, automatically reconfigures the course to skip those chapters.
Reconfiguring the courses in this way typically saves about 50% of an employee’s time in taking a course. Over a year’s time this can recapture a significant amount of lost productivity time for a company of any size, and result in hundreds of thousands of dollars of annual savings.
For a demo on MARCOM's Online Training System,
or to preview any of the available topics click here.
VOD/Video Streaming
Available without setup, library or subscription fees, this training is available under a number of convenient and affordable licensing and delivery plans.
MicroLearning Curricula (SCORM)
With no setup or library fees, this training is available under several attractive licensing and delivery options.
To take a look at one of the “Video+Test” MicroLearning curricula and its courses, just click here. For more information or to get a quote on implementing micro-learning at your facility call 800/654-2448.
MicroLearning Curricula (VOD)
With no setup or library fees, this training is available under several attractive licensing and delivery options.
To take a look at one of the “Video-Only” MicroLearning curricula and its courses, just click here. For more information or to get a quote on implementing micro-learning at your facility call 800/654-2448.
DVD Program
DVD programs include an easy-to-use leader's guide, as well as a training certificate, scheduling and attendance forms, and an employee quiz. These materials are available in PDF format and are stored in a folder on the DVD.
DVD Program on USB
DVD programs on USB include an easy-to-use leader's guide, as well as a training certificate, scheduling and attendance forms, and an employee quiz. These materials are available in PDF format and are stored in a folder on the USB.
**DVD Player Software is required to access the program.
